| What
personal information does ANEC collect from me?
ANEC collects
information in several ways. Some personal information is gathered when
you register. Registration is for three reasons:
(1) We may ask you for your
name, telephone number, fax number, email address, company name,
address, company's area of business, job technology, job function,
purchasing influence, number of employees in your company, your primary
product interest and how you heard about the site.
(2) If ANEC provides
products on- line with on-line purchasing we will require the necessary
personal details for transactions with credit cards and authorisation
details.
(3) When we offer downloads for
trials and software updates, we ask you to key in as little information
as possible to enable us to issue a unique Username and Password. This
will enable you to have access to the file systems.
We may also record some details
of how you use the site, such as applications or upgrades you may have
chosen to download, page selections, products you search for, and
information you download. If you accessed this site following a search
on the internet, we may record the search you undertook and how it
relates to your use of this site.
We may keep copies of
information you submit when you send email feedback to the site, ask a
technical question, or report a problem.
ANEC also occasionally
asks users to complete surveys for research purposes. If you contact
ANEC Ltd in writing, we may keep a record of that
correspondence, if not, it will have been destroyed after the survey.
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What does ANEC do to protect your
personal data online?
Our policy is to deliver the
highest level of service and security to our customers and our websites
and content have been specifically designed with security in mind.
In order to ensure the security
and protection of your personal details whenever you submit any
sensitive information such as credit card number and account details,
the following security methods will be used.
- 128 bit Secure Sockets Layer
(SSL) encryption - the latest technology to encode and protect your
data - which is your guarantee for a safe and secure transaction.
- A VeriSign Security Guarantee
pops up whenever you submit sensitive information as an indication that
the current information will be encrypted. This means that your
information is protected and safe to submit.
Sensitive credit card
information stored on our in-house systems is held in encrypted format.
Your account information and
personal profile are password-protected so that you and only you, have
access to this personal information. You may edit your account
information and personal profile by using your user name and password
and by clicking on the Update My Details button on your home page
navigation bar. You must not divulge your password to anyone.
ANEC will never ask you for your password in an unsolicited
phone call or unsolicited email.
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What are cookies and how does
ANEC use them?
If you select specific details
for a product group or product data sheet, your browser may alert you
to the fact that a cookie is being sent to your PC. Unlike most cookies
this will not be stored on your hard drive. The purpose of the cookie
is merely to identify you to the server for the time you are using it.
Once you have finished using the information, the cookie will be
deleted.
If you accessed this site
following a search on the internet, your browser may alert you to the
fact that a cookie is being sent to your PC. This cookie will be stored
on your hard drive. The purpose of the cookie is to monitor the
effectiveness of the key words we submit to search engines on the
internet and to better understand and serve our users.
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How does ANEC use my information?
ANEC uses your
information for the purposes of order fulfilment, occasional direct
marketing activities and market research on our customers and prospect
demographics, interests, and behaviour. We do this to better understand
and serve our users and to review, develop and improve the products and
services we offer.
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Who is collecting information?
The personal information you
provide to this site is collected by ANEC and its third party
agents.
Please be aware that ANEC has
links to other sites which may collect personally identifiable
information about you. The information practices of those web sites
linked to ANEC are not covered by this privacy statement.
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With whom does ANEC share my information?
ANEC has international
suppliers and customers. ANEC will never sell, rent, or give
away information that personally identifies customers to third parties
except where elements of the business have been outsourced and the
provision of such information is required for the provision of the
service to you. Under such circumstances, the security and
confidentiality of personal information would form a part of the legal
agreement between us and the supplier. From time to time, we may
release aggregated and anonymised marketing statistics to business
partners, or may use these in published reports, press releases, or
advertising. We would only personally identify you or any other
customer in such press releases, advertising, or reports with your
prior consent.
ANEC may disclose user
information in special cases when we have reason to believe that
disclosing this information is necessary to identify, contact or bring
legal action against someone who may be causing injury to, or,
interference with (either intentionally or unintentionally) ANEC's
rights or property, it's suppliers or resellers or anyone else that
could be harmed by such activities. In addition, ANEC may
disclose user information when the law requires it.
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What are my choices regarding collection,
use and distribution of my information?
ANEC may, from time to
time, send you email regarding our products, events and product
launches, that we feel may be of interest to you. Only ANEC or
its agents will send you these direct mailings. If you do not want to
receive email messages from us, simply send us an email and you will be
removed from our email list or contact us by telephone on our main
number +44 1283 222121.
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What is policy on allowing me to update,
correct, or delete my personally identifiable information?
If you require any change to
the information you have supplied, because it is incorrect or needs to
be updated, please contact us directly on our main number +44 1283
222121 or by email to privacy@anec.co.uk during Monday
through Friday excepting UK Public Holidays and week-ends.
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Questions concerning our policy
Questions regarding this policy
should be directed to privacy@anec.co.uk
Advanced Network Engineering
Consultants Limited
12, Bridgford Road,
West Bridgford,
Nottingham,
NG2 6AB,
United Kingdom
or by fax at +44 1283
221666
ANEC Ltd is notified
under the Data Protection Act 1998.
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