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What personal information does ANEC collect from me?
ANEC collects information in several ways. Some personal information is gathered when you register. Registration is for three reasons:
(1) We may ask you for your name, telephone number, fax number, email address, company name, address, company's area of business, job technology, job function, purchasing influence, number of employees in your company, your primary product interest and how you heard about the site.
(2) If ANEC provides products on- line with on-line purchasing we will require the necessary personal details for transactions with credit cards and authorisation details.
(3) When we offer downloads for trials and software updates, we ask you to key in as little information as possible to enable us to issue a unique Username and Password. This will enable you to have access to the file systems.
We may also record some details of how you use the site, such as applications or upgrades you may have chosen to download, page selections, products you search for, and information you download. If you accessed this site following a search on the internet, we may record the search you undertook and how it relates to your use of this site.
We may keep copies of information you submit when you send email feedback to the site, ask a technical question, or report a problem.
ANEC also occasionally asks users to complete surveys for research purposes. If you contact ANEC Ltd in writing, we may keep a record of that correspondence, if not, it will have been destroyed after the survey.
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What does ANEC do to protect your personal data online?
Our policy is to deliver the highest level of service and security to our customers and our websites and content have been specifically designed with security in mind.
In order to ensure the security and protection of your personal details whenever you submit any sensitive information such as credit card number and account details, the following security methods will be used.
- 128 bit Secure Sockets Layer (SSL) encryption - the latest technology to encode and protect your data - which is your guarantee for a safe and secure transaction.
- A VeriSign Security Guarantee pops up whenever you submit sensitive information as an indication that the current information will be encrypted. This means that your information is protected and safe to submit.
Sensitive credit card information stored on our in-house systems is held in encrypted format.
Your account information and personal profile are password-protected so that you and only you, have access to this personal information. You may edit your account information and personal profile by using your user name and password and by clicking on the Update My Details button on your home page navigation bar. You must not divulge your password to anyone. ANEC will never ask you for your password in an unsolicited phone call or unsolicited email.
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What are cookies and how does ANEC use them?
If you select specific details for a product group or product data sheet, your browser may alert you to the fact that a cookie is being sent to your PC. Unlike most cookies this will not be stored on your hard drive. The purpose of the cookie is merely to identify you to the server for the time you are using it. Once you have finished using the information, the cookie will be deleted.
If you accessed this site following a search on the internet, your browser may alert you to the fact that a cookie is being sent to your PC. This cookie will be stored on your hard drive. The purpose of the cookie is to monitor the effectiveness of the key words we submit to search engines on the internet and to better understand and serve our users.
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How does ANEC use my information?
ANEC uses your information for the purposes of order fulfilment, occasional direct marketing activities and market research on our customers and prospect demographics, interests, and behaviour. We do this to better understand and serve our users and to review, develop and improve the products and services we offer.
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Who is collecting information?
The personal information you provide to this site is collected by ANEC and its third party agents.
Please be aware that ANEC has links to other sites which may collect personally identifiable information about you. The information practices of those web sites linked to ANEC are not covered by this privacy statement.
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With whom does ANEC share my information?
ANEC has international suppliers and customers. ANEC will never sell, rent, or give away information that personally identifies customers to third parties except where elements of the business have been outsourced and the provision of such information is required for the provision of the service to you. Under such circumstances, the security and confidentiality of personal information would form a part of the legal agreement between us and the supplier. From time to time, we may release aggregated and anonymised marketing statistics to business partners, or may use these in published reports, press releases, or advertising. We would only personally identify you or any other customer in such press releases, advertising, or reports with your prior consent.
ANEC may disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to, or, interference with (either intentionally or unintentionally) ANEC's rights or property, it's suppliers or resellers or anyone else that could be harmed by such activities. In addition, ANEC may disclose user information when the law requires it.
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What are my choices regarding collection, use and distribution of my information?
ANEC may, from time to time, send you email regarding our products, events and product launches, that we feel may be of interest to you. Only ANEC or its agents will send you these direct mailings. If you do not want to receive email messages from us, simply send us an email and you will be removed from our email list or contact us by telephone on
+44 1283 221666.
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What is policy on allowing me to update, correct, or delete my personally identifiable information?
If you require any change to the information you have supplied, because it is incorrect or needs to be updated, please contact us directly on
+44 1283 222121 or by email to privacy@anec.co.uk during Monday through Friday excepting UK Public Holidays and week-ends.
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Questions concerning our policy
Questions regarding this policy should be directed to privacy@anec.co.uk
Advanced Network Engineering Consultants Limited
12, Bridgford Road,
West Bridgford,
Nottingham,
NG2 6AB,
United Kingdom
or by fax at
+44 1283 222130
ANEC Ltd is notified under the Data Protection Act 1998.
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